Last updated: 03.05.2026

1. Introduction

This Privacy Policy explains how Chris Overland Photography (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit chrisoverlandphotography.com, submit an enquiry, or engage our services.

We are committed to safeguarding your personal data and ensuring transparency in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Chris Overland Photography is the data controller responsible for your personal data.

Owner: Chris Overland

Registered Address:
61 Bridge Street
Kington
HR5 3DJ
United Kingdom

Email: chrisoverlandphotography@outlook.com
Website: chrisoverlandphotography.com

3. Personal Data We Collect

Information You Provide

When you contact us or make a booking, we may collect:

Full name

Email address

Telephone number (if provided)

Property address and project details

Any additional information included in your enquiry or booking form

Booking & Correspondence Data

All information submitted through our contact and booking forms is transmitted via email and used to manage enquiries, quotations, and confirmed bookings.

Technical Data

We may automatically collect limited technical data, including:

IP address

Browser type and version

Basic website usage data, such as cookies, where applicable.

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide quotations.

Manage and fulfil photography and floorplan bookings.

Communicate regarding your project, including confirmations and invoices.

Maintain accurate business and financial records.

Improve our website and services.

5. Legal Basis for Processing

We process your personal data only where we have a lawful basis to do so under the UK GDPR.

Depending on how we use your information, this may include:

Contractual necessity – where processing is necessary to provide our services, manage bookings, communicate with you, issue quotations and invoices, and fulfil our contractual obligations.

Legitimate interests – where processing is necessary for the reasonable operation and administration of our business, provided that our interests do not override your rights and interests.

Legal obligation – where we are required to process or retain personal data to comply with legal, accounting or other regulatory requirements.

Consent – where we specifically ask for your consent, such as for using photographs or floorplans for portfolio, marketing or promotional purposes. You may withdraw your consent at any time by contacting us.

6. Data Storage and Security

Personal information submitted through our website, contact forms or by email is securely stored and used only for legitimate business purposes.

Information may be stored using our business email account and cloud storage services, including Microsoft Outlook and Microsoft OneDrive.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure.

Access to personal data is limited to those who need it for the purposes of providing our services and operating our business.

While we take reasonable steps to protect your personal data, no method of electronic storage or transmission can be guaranteed to be completely secure.

7. Use of Images and Floorplans

We respect the confidentiality of your property and project.

Photographs and floorplans created as part of our services will not be used for marketing, portfolio, or promotional purposes without your prior consent.

Where consent is granted, images and floorplans may be used on:

Our website.

Social media platforms.

Marketing materials.

You may withdraw your consent at any time by contacting us.

8. Data Sharing

We do not sell, rent, or trade your personal data.

We may share your data only where necessary with:

Service providers supporting our business operations (e.g. email and cloud storage providers such as Microsoft Outlook and OneDrive)

Professional advisors (such as accountants).

Regulatory or legal authorities where required by law.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining business and financial records, and complying with legal and regulatory obligations.

Client information may be retained for an appropriate period after a booking or enquiry has ended where necessary for accounting, legal, insurance or business record-keeping purposes.

Final delivered images and floorplans are typically stored for up to 3 months from the date of delivery, after which they may be deleted from our storage systems.

Clients are responsible for downloading and securely storing their photographs and floorplans once they have been delivered.

Where personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. Your Rights

Under the UK GDPR and applicable UK data protection law, you have rights in relation to your personal data. These may include the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data in certain circumstances.
• Request restriction of how we process your personal data in certain circumstances.
• Object to certain types of processing, including processing based on legitimate interests.
• Request the transfer of your personal data to another organisation where the right to data portability applies.
• Withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at:

chrisoverlandphotography@outlook.com

We may need to verify your identity before processing a request. We will respond to valid requests within the timeframe required by applicable data protection law.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe that your personal data has been handled unlawfully or that your data protection rights have not been respected.

Further information about your data protection rights can be found on the ICO website.

11. Cookies

Our website may use cookies and similar technologies to ensure that the website functions correctly and to improve your browsing experience.

Some cookies may be essential for the operation of the website and cannot be disabled through the website's cookie settings.

Where we use non-essential cookies, such as analytics or performance cookies, we will request your consent where required by applicable law.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

For more information about the cookies used on our website, please contact us at chrisoverlandphotography@outlook.com.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

Chris Overland
Chris Overland Photography
61 Bridge Street, Kington, HR5 3DJ
United Kingdom
Email: chrisoverlandphotography@outlook.com
Website: chrisoverlandphotography.com